Here at Jappacakes we take your privacy seriously. We only use your personal information to administer your account and to provide the products and services you have requested from us. Personal information given at the point of placing an order with Jappacakes is entered onto a paper and electronic copy of an order form and you will always receive a copy of this form. The electronic copy of the order form is kept until your order is fulfilled and is then deleted within 1 month. The paper copy is kept on file for a maximum of 3 years after your order is fulfilled, for accounting purposes.

Jappacakes does not share personal information with third parties. The information we hold includes your name, address, email address, telephone number, venue, wedding date, cake design and price. Any requests from a third party to access such information without the express permission of the named person on the booking form is denied. We always gain permission before sharing photos supplied to us by yourself or your photographer. 

Jappacakes may from time to time receive personal information from someone who wishes to book but does not complete the booking process. We may also receive address information for the purposes of sending samples or tickets. This information is deleted within the period of 1 month. All messages we receive by way or email or social media messages requesting quotes or information are deleted within 1 month. Information collected at consultations where a booking has not been made is destroyed within 1 month. Messages and emails are only kept if you have an order booked with Jappacakes and these are deleted within 1 month of fulfilment of your order.

All information collected by Jappacakes is information that you give us. We do not collect information by any other means.

Jappacakes does not use personal information for marketing purposes. We do not send marketing emails or texts. We do not collect data for marketing purposes.

To request a copy of the information we hold on you, please write to Jappacakes, 11 St Leonard Street, Lanark, ML11 7AB